Terms & Conditions

PAYMENTS

• Payments &/or deposits are a commitment to proceed & are not refundable if the sale is cancelled. Full payment is due when goods are ready for pick up or dispatch.

REFUNDS

• Returns for incorrect purchases are acceptable as are warranty &/or guarantee related issues.
• Prior to return a written request needs to be submitted & approved within 14 days from date of purchase.
• A restocking fee for orders $100 & above will incur a 15% restocking fee. For orders under $100 the restocking fee is 25%.
• Conditions of return:

1. Proof of purchase i.e. Order Number
2. Unopened & in original packing.
3. Has not been specially manufactured &/or finished
4. Returned freight to our warehouse is covered by the customer

DELIVERY

Will be as agreed but should the carrier need to return to the address this will incur an additional charge.

Please note to avoid any possible warranty issue:

1. If there are visible signs of damage to the packaging on arrival write “damaged” instead of signing for the delivery. 
2. Check your order within 48 hours of receipt to ensure all is as ordered & in good condition

WARRANTY

Is as per the manufacturers offer & is in accordance with applicable government legislation.